| Skill |
Element - (facets of the skill that employers identified as important, noting that the mix and priority of these facets would vary from job to job) |
Rating of this skill for my trade eg |
|
Communication that contributes
to productive and harmonious relations
between employees and customers
|
- Listening and Understanding
- Speaking clearly and directly
- Writing to the needs of the audience
- Negotiating responsively
- Reading independently
- Empathising
- Using numeracy effectively
- Understanding the needs of customers
- Persuading effectively
- Being assertive
- Sharing information
|
3
3
2
2
2
2
2
1
2
1
2
|
Rating:
1 - Not very relevant to my trade
2 - Relevant to my trade at times
3 - A crucial skill for my trade
Comments (0)
You don't have permission to comment on this page.